Support

Write to support@alexarix.com — we reply within one business day.

My number shows "Not found yet"

Carriers usually publish a new number 1–2 days after the sender ships. Parcel Radar keeps checking automatically.

How do I cancel my subscription?

Settings → Apple Account → Subscriptions → Parcel Radar → Cancel Subscription.

How do I restore my purchase?

Open the app → Settings → Restore purchases.

How do I disconnect Gmail?

In the app: Settings → Import → Gmail → Disconnect. Or remove access at myaccount.google.com/permissions.